vaishali dalvi

1. Introduction

Vaishali Vinod Dalvi values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use vaishalivinoddalvi.shop and related messaging services including WhatsApp API and RCS.

This policy complies with:

  • Information Technology Act, 2000
  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Applicable telecom and digital communication laws

2. Information We Collect

We may collect:

A. User Information

  • Name
  • Phone number
  • Email address
  • Business details
  • Billing information

B. Device Information

  • IP address
  • Browser type
  • Operating system

C. Cookies

  • Session data
  • Analytics tracking
  • Usage patterns

D. Message Data

  • Message metadata
  • Delivery reports
  • Template usage records

We do not store personal chat content unless required for compliance or troubleshooting.

3. Purpose of Data Collection

We collect data to:

  • Provide messaging services
  • Verify business identity
  • Process payments
  • Improve performance
  • Comply with Meta and telecom policies
  • Meet legal obligations

4. Consent for WhatsApp & RCS Data Processing

By using our Services, you confirm:

  • You have obtained proper opt-in consent from your end users.
  • You authorize us to process data required for WhatsApp API and RCS communication.

We process such data strictly as a service provider.

5. Legal Basis for Processing

We process data based on:

  • Contractual necessity
  • User consent
  • Legal compliance obligations
  • Legitimate business interests

6. How We Use Collected Data

Data is used for:

  • Account management
  • Message routing
  • Analytics and reporting
  • Customer support
  • Fraud prevention

We do not sell personal data.

7. Data Retention & Deletion

We retain data:

  • As long as required for service provision.
  • As mandated by Indian law.
  • Until user requests deletion (subject to legal obligations).

Upon termination, data may be deleted within a reasonable timeframe.

8. Data Sharing with Third Parties

We may share data with:

  • Meta Platforms (WhatsApp Business)
  • Google (RCS services)
  • Telecom operators
  • Payment gateways
  • Government authorities (if legally required)

All third parties are bound by confidentiality and security obligations.

9. Security Measures & Encryption

Vaishali Vinod Dalvi implements:

  • Secure servers
  • Access controls
  • Encryption protocols
  • Firewalls
  • Role-based access systems

While we use industry-standard safeguards, no system is 100% secure.

10. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyze traffic
  • Enhance user experience

Users may disable cookies via browser settings.

11. Data Transfer & Storage (India-Based)

Primary data storage occurs within India.
If cross-border processing occurs (e.g., Meta infrastructure), appropriate safeguards are applied.

12. User Rights

Users may request:

  • Access to personal data
  • Correction of inaccurate data
  • Deletion (where legally permissible)
  • Withdrawal of consent

Requests can be sent via email.

13. Policy for Children

Our Services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

14. Updates to Privacy Policy

We may revise this Privacy Policy periodically.

Updated versions will be published on vaishalivinoddalvi.shop.

15. Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Disputes shall fall under jurisdiction of courts in Nashik, Maharashtra.

16. Contact Information

Vaishali Vinod Dalvi
Shop No 2, Kiran Apartment
Ranenagar, Chetna Nagar
Nashik – 422009
Contact: 7744994433
Email: kaustubhdalvi8@gmail.com
Website: vaishalivinoddalvi.shop

Dalvi Designs began with Vaishali’s passion for blending elegance with a personal touch in every project.

A display features a neon sign with the words 'ART & DESIGN' above shelves containing a variety of plates and pottery. A stained-glass artwork depicting a figure holding a book adds a historical and artistic touch. The background reveals an ornate ceiling adorned with elaborate patterns and designs.